Service Guarantee & Refund Policy

• All services are non-refundable.
• Nail enhancements (gel, builder gel, acrylic/solar, Gel-X, etc.) are covered by a 7-day guarantee for lifting or chipping.
• After 7 days, standard repair fees apply.
• If you have any concerns with your nails, please let your technician know before leaving the salon.
• Regular polish is not covered under our guarantee.

Service Guidelines — Health & Salon Policies

• We do not tolerate disrespectful or discriminatory behavior toward our staff.
• For everyone’s health and safety, we may refuse service if you have open wounds, an infection, or a contagious nail or skin condition.
• If you have diabetes or any medical condition that may affect your service, please let your technician know before your appointment.

Personal Belongings

Please keep your personal belongings with you at all times. While we do our best to provide a safe environment, Vibe Nail Bar is not responsible for lost, stolen, or misplaced items.

Right to Refuse Service

Vibe Nail Bar reserves the right to refuse service to anyone whose behavior is disruptive, unsafe, inappropriate, or does not follow our salon policies.

1. Group Appointments
   If booking for 2 or more people, please leave a note in your booking and book separate appointments for each person to ensure proper timing and seating.
2. Nail Designs
   If you’d like a specific design, please send us a reference photo on Instagram (@vibenailbaryyc) or gmail (vibenailbaryyc@gmail.com) before your appointment. This helps us allow enough time and ensures the best results.
3. No-Shows
   If you miss your appointment twice without notice, a deposit will be required for all future bookings.

• We understand things happen—if you’re running late, please call us so we can do our best to accommodate you.
• We hold appointments for 10 minutes. After this grace period, your appointment may be marked as a No-Show and may require rescheduling.
• If you need to cancel or adjust your appointment, please notify us as early as possible to help us accommodate other clients.

Celebrate together at Vibe Nail Bar.
Whether you’re planning a birthday, bridal shower, graduation, corporate event, or a girls’ day out, we’re here to make your experience relaxing, memorable, and effortless.

Group Booking Policy

Seating

• Your group will be seated together in the same area.

Food & Drinks

• You’re welcome to bring light snacks, cake, and decorations (no wall attachments).
• Complimentary coffee, tea, bottled water, and soft drinks are available during your visit.
• Wine is available upon request for eligible guests.

Payment

• Guests may pay separately.
• We do not charge automatic gratuity or service fees.

Booking

• Groups of 5 or more require a refundable deposit to secure the reservation.
• Your booking is confirmed once the deposit has been received.

Cancellation

• Entire group cancellations require at least 7 days’ notice for a 50% deposit refund.
• Individual cancellations require at least 12 hours’ notice to avoid a $25 per person cancellation fee.

Questions? Our team is always happy to help.